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 “Consumerism” is the latest buzzword in the healthcare industry. Providers increasingly strive to provide the most consumer-friendly experience in all areas of their service, including their billing and accounts receivable. What would a consumer-focused financial experience look like in your organization?  The number of uninsured patients rose by nearly two million people in 2018, according to the latest U.S. census figures. This is the first increase of its kind since 2009, when the Affordable Care Act took effect. In 2018 the total uninsured rate was 8.5 percent,  Did you know that at least 68% of patients with medical bills less than $500 do not pay off the full balance? That’s according to the most recent data collected by TransUnion Healthcare. The 2017 study also predicts that by 2020, the percentage of patients who fail to pay ... |